The only good thing about this place is the food. The kitchen staff is amazing! The 1 star is for few the employees that are nice, that number has quickly decreased in the last week and a half from all to almost none. Most, including the owner, are lacking in competence, are judgmental, and do not follow NYS OASAS, SAMHSA or MHA regulations. The gas leak is back on in a building with 50 patients for a 3rd time in a week, and the same woman owns NYSEG!

This place has kept me 4+ years sober. The counselors are amazing they offer so many programs to get you back on the right path. They really care.

No voy a entrar en detalles pero si pueden buscar otra opción para rehabilitarse vayan.

This place sucks.. as a fent user.. my drug test came back clean cuz they don't even test for fent on site - which is weird because all of heroin is now fent.. as has been for years.. if it's even fent at all anymore - who knows what we're doing. Anyways.. this place has thin as hell pillows that have earwax on them still, thin blankets and ants. Comfort meds, who? I was left in a room with like 15-20 beds, alone.. they dont care if you eat, sleep or sit there and die. I understand detox isn't comfortable, but I would not go here, if you have other options. Go somewhere else!

I didn't come for the food, I didn't come to get treated good by the staff, I came cause I had A problem. The problem was me drugs was just a symptom of my problem. This Place saved and restored my life. If you want help they will help you. Sit down shut yo mouth and open your ears.

very unprofessional I left early due to costs and insurance purposes and they couldn't even write me a letter for work just stating the dates I was there . Some staff are great but not alot highly recommend getting trapped in a basement of a serial killer than here !

Please do not choose to go here!! The staff are absolutely aweful. They treat you with no dignity and respect. I came in looking very bad, and out of an abusive relationship and the staff treated me like garbage. The residental rehab supervisor Elizabeth is a snob, and should not be working there. The support staff treat you like you are beneath them. The nursing supervisor is very arrogant, and favors the men. I left early and did not complete because of the horrendous way I was treated. For your own safety stay far away from any horizon!

Do not go here if you actually want to get better. Awful staff. They have favorite patients and treat everyone there differently. If I could give no stars, I would.