I had to do a substance evaluation and I chose The Best Option, LLC because it could be don't virtually and I struggle with driving due to health issues, agoraphobia, and just the fear. ( I lost my best friend in a car accident 15 years ago.) They were one of the few options that were available virtually and since COVID it has been a God send that these options are available now. I was pretty nervous because ultimately the decision of Ms. Helen decided my future involvement that could have been really intensive if they were unethical. I firmly believe that Ms. Helen is completely unbiased and understanding with ability to place herself in another person's shoes. My session was wonderful and I was uplifted many times even though most of my life that never really occurred. Due to a bunch of different factors. Even when I accepted perceived blame from my own emotional state of learned behavior self deprecating my views of myself Ms. Helen was about to pierce the view and see the true me hiding behind all the stigmas and biases I have had placed on me from a young age. She understood challenges that I have had to endure over the last 15 years and have solely placed blame on myself all this time and validated things I didn't even know needed to be validated let alone understood. I have don't countless amounts of therapy including casual weekly, inpatient in a hospital involuntary & voluntarily, I have done partial hospitalization therapy, outpatient therapy, and has never once been truly understood from a perspective of compassion, and tolerance. Even when I went to place blame on myself, or be negatively self couscous about myself. She was way more encouraging than any therapist I have had in the past and incredibly uplifting. Before the session I was terrified because it was 2 hours long anda good friend of mine dealt with my same situation a decade prior and the counselor was extremely unethical who verbally told him to record the information on a form for the past 5 years, but on the given form it had written instructions for the last 12 months. So when he filled it out according to the form instructions she concluded that he was trying deceive the counselor to which he was order counseling as a result. So I was terrified of unethical behavior not only from that, but I also have a background in healthcare (except not on psych) and I have witnessed things that may not have been technically illegal, they were definitely unethical in my definition. But that is what healthcare means in the USA, the bottom dollar of profit. I completely believe that I was respected (in a situation that a lot of people would not have respect for me), I felt completely understood and heard, I got validation for things I didn't even know I needed validation from, and most importantly I didn't feel like they were trying to take advantage of me or milk me for more sessions, counseling or group therapy (which I have experienced in the past with various organizations, hospitals, etc.) I actually might even CHOOSE to go back even at the price. I have looked at other reviews of this LLC, and I wanted to acknowledge, these counselor and therapist HAVE to ask hard questions, they may even ask questions that don't make sense to you, but there is a process. I have been beyond forgiving in WAY worse situations than The Best Option, LLC put me in. I came out of a two hour session kind of proud of the things I have diminished about myself for so long. It was a very pleasant experience. Also when I did t respond to the follow up email asking me to confirm the information I their assessment. I didn't have to find out the hard way, they proactively called me get the ball rolling. If you do not know how rare that is in healthcare, let alone, mental health I couldn't be able to comprehend your blissful existence without these hiccups in the industry that can and will go unnoticed even ina cancer diagnosis. Out of everything I have gone through and experienced of my time with these type of scenarios, therapies, and evaluations. I approve 9,000% of Ms. Helen.
