Compass Intervention Center Memphis

It should really be a 0 star review i was here for three whole months as an inpatient there were riots. The whole place was taken over by a bunch of angry kids boys and girls dont mix I went in there a sweet little girl and not even a week in I was fighting to keep myself safe from other patients. The staff were very rude and talked down to other kids getting them to fight eachother they let the adolescents walk all over them and didn't take control do NOT take your child here this was one of the worst times of my life.

The staff is phenomenal. Mr. Seth Mccaskill has very great communication and keeps me informed about my child's progress and needs.

I am KaNiya White, and I consider myself a proud Compass veteran. I attended Compass PHP five times between the ages of 14 and 18 between 2021 and 2025. Compass truly helped shape who I am today. I often say I grew up there because many staff members knew me across multiple admissions and continued to support me. At times, it genuinely felt like a second family. PHP is not perfect. The days are long, there is limited outdoor time, frequent peer conflict, and you spend much of the day in the same spot. You are often expected to ignore peers who intentionally provoke you, group punishments can feel unfair, and the schoolwork is very basic, which can leave you behind academically. There were also a few staff members who were unprofessional at times, though they were NOT the majority. What mattered most was the support. Many staff members were a genuine shoulder to cry on during some of the hardest moments of my life. I've had deep, life changing one on one conversations with staff who truly cared about me as a person. I trusted them deeply and they know things about me that even my parents do not. I genuinely do not think I would be alive today without the help I received at Compass. I want to recognize staff who played an important role in my life. Mrs. Khalia, Nurse Nayla, Nurse Shylo, Mrs. Whitney, Mrs. Loreda, Mrs. T, Mr. Travis, Mr. Zach, Mrs. V, Mrs. Tatianna, Mrs. Holloway, Mrs. Debra, Mr. Michael, Mrs. Katelyn, Nurse Connie, Mrs. Braden, Mrs. Kendra, Mrs. Kurshi, Mrs. Tamika, and Mrs. Trenika. Some no longer work there, but they deserve recognition for the impact they had on me. My therapist, Mr. Zach, had the greatest impact. He never gave up on me, pushed me out of my comfort zone in a healthy way, and helped me find my voice. He challenged me when I needed it and supported me when things were hard. He was the best therapist I have ever had. Despite its flaws, PHP also had meaningful positives. Step aways to talk privately with staff, process groups which were my favorite, the reward and Victory Bucks system, occasional art activities for victory members, and respect for preferred names and pronouns. When I first came to Compass at 14, I was shy, withdrawn, and unsure of myself. When I left for the final time at 18, I had confidence, stronger coping skills, motivation to live, and had worked through my trauma. Compass inspired me to pursue psychology. I am now in college majoring in Psychology and working toward becoming an LPC, and I hope one day to give back the way Compass once gave to me by being an intern there somehow. Overall, I am grateful for my time at Compass and for how much I grew there.

I can’t bring the words to explain how horrible this place is I would give it a 0 of if I could

Dear Compass Faculty (And my rock-on therapist Mr. Husain 🤘), As an honest review, Compass Intervention Center and their staff—excluding the bitter bunch in which a large majority of these reviews are angry towards—have done things for me I would have never realized until it came into fruition, and when I had permissible moments to act on those teachings. I entered March of 2023, and got out August of the same year, and endured 1 month of intensive outpatient— it has been a journey since then. Let me remenisce, and give what I've learned. It is important to recognize that everybody's stay is unique not only to their treatment, but also under the inevitability of group therapy sessions and cramped spacing; there is always bound to be conflict. A large number of the teenagers complaining here are indubitably indignant and likely for good reasons, but none of them touch on what they could gather from it. Compass Intervention Center in the grand scheme of it's intention is a broad system of tough love, independent garnering, and isolation. Those three conditions can have drastic effects on mental health, positive and negative, dependent on one's susceptibility to information. One of the first things Compass teaches you is schedule, and importance of the present. Although people can take their resentment with a full convicted reason to be angry, a crucial piece that they also teach is mechanical indifference. Learning not to give in to pressure, and thus that is where we learn coping mechanisms that suit our needs and are socially permissable (I still have my stress ball on my shelf, thank you Mr. Husain 🙏). As well, isolation can be subjective but also literal in an abstract sense, as we become keenly aware that all that we know is now no longer within our grasp, but we focus on what isn't in our grasp anymore rather than what is within our reach. It's always easier to leave something broken than take the time to fix it. These skill sets are crucial, and a large portion of the patients focus purely on their surroundings rather than contemplating any of the therapy set in front of them, and those that finally decide to take their therapy seriously are those that walk out anew. It isn't prison, despite how rough it got in there; nearly all of the staff tried their best to keep us safe, and what is growth without external factors to temper it, and harden the growth to ensure we don't digress? That's therapy ya'll. Sincerely, Tristin G (AKA the one who gave the Compass Treasure Trove its name, and eviscerator of Mr. Tom 🫡♡)

Was in this place from November 2024 to May or June 2025 and I could say this place was a hellhole would not recommend fights riots etc and may I add a nurse there threatened us that she handles the meds that can kill us and it was overall a shitty place do not send your kids there at all

We've been here twice. All his clothes were lost, including his shoes, that are expensive and specific to his gait and disabilities. They went home with another child, despite my son repeatedly pointing out that they filed his shoes under the wrong name. He came home barefoot, and we had to buy a different shoe that doesn't work as well because the kind he needs were sold out that day. Losing his clothes is a genuinely big deal, and it happened both times. Otherwise, the staff are responsive and kind. It's easy to get info and stay informed. Everybody stays current with his chart, his allergies, and whatnot.

Don't let your kids go here