Penn Medicine Princeton House Behavioral Health/Moorestown

surprising amount of fakeness, with judgement underneath the surface, virtually the entire establishment. was abruptly discharged after a transportation issue, but not for the transportation issue which was out of my control; but (via administration) because i had a previous history of quitting treatment as a child 7 years ago. i was communicative with the problem through voicemails before, and after being discharged, even to the clinical manager, just was not spoken to or included in what led up to that decision. looks like they knew they had nothing valid to say to me. i’m willing to believe they’ll dig up anything they can if there’s stigma on disorders you have, really.

I can't say enough wonderful things about the Women's Program at this location. The entire staff is stellar & on their game, especially my therapists & psychiatrist. I'm grateful to have had the opportunity & time in their Compassion & DBT treatment tracks. After decades living with debilitating depression I credit the Princeton House Women's Program as the most important first step I ever took in my mental health recovery. It helped save my life & gave me the education & tools to put it back together brick by brick.

🪄Recommend!🪄 While I can’t speak to all the services …I appreciate the liaison, Mike. He has gone out of his way to help with patients/individuals to see if Princeton House is the right fit. People can get better here.

Maryam Barry forgets to refill essential medication and also shared inappropriate cultural practices regarding her religion like child and cousin marriages and multiple wives. This never should have been discussed with a patient, especially a female patient with a history of trauma. Request Dr. Steinburg or do the program at Hamilton, NJ or virtual. Overall issues at the women's Moorestown location. Ren is a great therapist though.

I got nothing out of Princeton House after spending nine weeks there in the full-time partial program. If you or a loved one are serious about getting help, you must invest in a good psychiatrist. Programs are a waste of time and will not give you your life back.

I've said it before and I'll say it again, If I could live here, I WOULD!! I never leave reviews on anything but I had to for Princeton House. I would recommend this place to a stranger on the street. It is, by far, the BEST mental health facility I've ever been to. I was in the DBT track my first go around and then just recently discharged from the Women's Trauma track. The therapists there truly care about their clients and recovery. I have never felt so safe, welcomed, comforted and accepted in my life. Both times, my discharge day was bittersweet while also extremely difficult to say goodbye to. I had Madison as my primary therapist the first time and then Taylor the second time. I couldn't have asked for better therapists to stick by my side when I needed them the most. Dr. Steinberg and Nurse Joanna were truly amazing as well. They truly are the reason I am here today and I couldn't recommend this place enough.

I tried the Women's Trauma program. Unlike what they tell you online and over the phone, the PHP and IOP programs are entirely DBT-based and do not offer "group therapy" as they advertise or really any other treatment modality other than DBT. I was in the PHP program for 3 weeks before I chose to discharge as I was getting (literally) worse in the program. You are placed into a particular track based on what they think you need, but in the PHP and IOP programs, what you will find is that all of the groups end up being pushed together anyway. The therapists and staff are nice, but I felt that I was misled on what the program was and had an incident where I was in need of help and asked if I could talk to a therapist to process, and I was told that that is "not what they do [there]" and me not being in the active DBT class was treated as disruptive and became an issue. (Even though I was literally crying and trying to calm myself down in the lunchroom as to not disrupt the others trying to learn, and also being left to cry and have no help even after asking and making it known I needed to speak to a therapist.) Although they tell you they do "group therapy" and they even call it that, they are ****actually group DBT classes***. In these classes, you are in the position of listening rather than talking, and talking or trying to verbally bring it back to something happening in your life or in the past without the therapist prompting you is discouraged and seen as disruptive. I witnessed so many women in my program trying to perform their own processing and be made to feel bad for doing so. At the PHP level, you get one hour a week with a therapist on a day and time that they determine and is not communicated to you in advance. You are given no other opportunities to do talk therapy (aka processing) outside of this window, and you cannot talk to a therapist outside of the program as insurance is billed by Princeton House as you getting therapy all day long. They offer on-demand "coaching" but it clearly states on the form you are not allowed to ask for therapy, and they are strict about it. Coaching is to use DBT skills ONLY, no processing allowed. This is even worse at the IOP level, where you only get to talk to a therapist every OTHER week, which for many people is even less help than what they were getting before admitting themselves into the program. I found DBT to be a bit patronizing. Because the only modality they teach and honor is DBT, they seem to discourage and act flippantly toward requests or mentions of anything else. They make clear the program is only focused on the here and now, and never talking or thinking about the past. At the same time, they tout that it's important not to avoid your feelings, but then offer their patients no opportunity to process things that come up throughout the day with a provider. I've both seen and been told multiple times when something came up during a class to "talk about that during your individual therapy" which for some people could be days away, or could have already occurred and now be a week away. My biggest red flag is that so many of the patients there are repeats - people who have come back multiple times or had already been in the program earlier that year. It's concerning to me that the staff at Princeton House do not see this as a failure metric for them, but instead are more than happy to have people come back again for 8-10+ more weeks of insurance payments while not helping people meaningfully address their problems outside of teaching them to deep breathe or radically accept their trauma. If you are lacking any coping skills at all, this might be a worthwhile thing to look into, but for the majority I do not think this is worth your time. 95% of the time is spent on DBT education and only 5% on actual therapy, processing and making meaningful progress with your thought-patterns and emotions.

The men's trauma program is fantastic. If you are a man (cis or trans), and have a trauma history, this group is AMAZING. the therapists work together to help every person that walks through their doors. Mental health is more than mental health at Princeton House; it's whole body health. They have programs for adults, women's programs, a men's trauma program, adolescent programs. They help with substance abuse. As a transgender man, I felt safe and welcomed at Princeton House. Every staff member was well educated in using inclusive language. This is the place to go if your regular therapy isn't enough right now. Or if you've never been to therapy.