Desert Winds Hospital

They take your children's jewelry and other belongings, and misplace it, then call the parent combative when they ask for it to be sought after or legal matters would pursue. This institute is stuck "in their own feelings". My son was not felt welcomed by others. It is a sad epidemic when Las Vegas has a crisis of mental instability and institutions like this one is unhelpful. Try other means for your own safety and sanity of your loved one

This hospital is very clean and modern with beautiful court yards. I highly recommend this place.

I love the people that work here

The building is clean and the nurses here are caring. I recommend for a loved one

Great staff very understanding

”horrible place, starting with front desk Mabel and ending with director and cece. dont bring ur kids here, they discharge my sister because they couldn’t handle my mom LOL”

Please do not bring your loved ones to this hospital! If they happen to get admitted there, try to have them transfer if possible. I had a family member go through a life-threatening mental health crisis, and these nurses and doctors were extremely unhelpful with very poor communication skills. Not only that, but the nurses would give so much attitude over the phone and wouldn’t answer any questions, despite me confirming the patient code and DOB several times, and my family member had given me permission for release of information. When the RN answered, I confirmed the info and asked her a question, and she rudely replied, “Uhm do you wanna talk to him?” When I spoke to my family member, he sounded upset and wanted to be picked up. As an RN myself, I have never spoken to patients or patients’ family members as rude as these ones. It is extremely important to show empathy towards patients and their family during this emotional and difficult time. It is an unbearable, heartbreaking feeling to know your loved one is receiving poor care. My loved one was here once before, and it was the worst experience we have ever had as a family, out of his 5 hospitalizations within the past 2 months; we are still traumatized and seeing therapy for what we went through here. While signing discharge paperwork, my loved one was still not in the right mind and hadn’t adhered to his medications due to his mental health condition, so we told the RN, and they didn’t care or do a thing. They just turned the other cheek, and immediately following his discharge, he was taken on an involuntary hold. As an RN, you are to advocate for your patients, NOT cause more harm. I will definitely report this to the Nevada State Board of Nursing. This hospital needs to be shut down immediately.

If you value your loved ones, do not send them here. This place is underfunded, understaffed, undertrained, and unsanitary. When I arrived, the toilet wasn't clean, the room was full of dust bunnies, and the air quality was so poor that every time I blew my nose I saw red. No enrichment, no exercise, no information or workbooks on mental health, no art therapy. Just a bunch of disgruntled, underpaid staff and patients wearing paper scrubs and grip socks. Spending 23 hours and 20 minutes a day shuffling around in a building no windows and no clocks. If you wanted to go outside, you got 4 chances a day for ten minutes each, if you were willing to go out with the smokers for their breaks. The visiting doctor saw me for maybe 3 minutes and barely answered any of questions. They didn't have food to accommodate my dietary restrictions, which I had to have sorted out later at an ER after discharging from this place. I believe I was also unnecessarily sedated and seriously question the de-escalation training the staff underwent. And I have a lot more to say, but I'm getting tired. I didn't thrive here, I survived. Came out worse than I went in. I sincerely hope I'll never need to go to another facility, but if I do, I've heard good things about Pavilion. Also, food for thought. I believe this place used to be called Desert Winds. It seems like they may have rebranded after some teenagers escaped from this place back in 2023.