Ascensa Health Day Outpatient Program

Ascensa Health literally changed my life! Ms. T and Ms. Lakeisha were there for me through thick and thin. Saved my ass on multiple occasions, as well as gave me grace when I needed it most. I graduated from Ascensa Health tonight and I have nothing but great things to say about this place! If you truly want help getting sober, don't hesitate to check this place out. I can honestly say that most of the staff aren't just there for a check. They truly care! The Residential assistants in the woman's residence are absolutely wonderful, as well as the facilitator's. Ms. Sharon is awesome at what she does. I will use the tools I gained from Ascensa Health for the rest of my life! I can't thank them enough! 💜

This place should be shut down. And the staff should be investigated. This makes me sick to see that there is NO real help out there for people. Ive been clean for 10 years now. I wish I could help people. But this place, NOPE, NOT HELPING ANYONE. SHUT IT DOWN. Use the money that comes from the federal government to REALLY help someone. This here is WASTE, FRAUD AND ABUSE!!! Come on Trump, we can help these people that are so sick..

Ive been a meth addict for 25 years and had enough of the underachieving! Seeked help only to learn what the core values of recovery integrity, honesty, and loyalty isnt always displayed by those that are teaching it! This place should be a SHAME of the way it treats people when they are thirsty for help! I understand there are rules, but i also understand walking on eggshells due to the fact that on a daily basis this place is looking for faults to kick someone out! Multiple occasions my items came up missing and although staff knew, nothing was done about it! If you want a free night of sleep and a meal or two it might be great but if your serious about recovery from addiction and becoming a better person i advise you to stay away! With a very low rating i see im not the only one!

Systemic Missteps Create Barriers to Recovery As someone who also went through the program at Ascensa Health, I have to echo many of the same concerns others have surfaced . The environment lacks the consistency, transparency, and structure that clients in early recovery deserve. Discharges often feel arbitrary and punitive rather than therapeutic—decisions are made behind closed doors without proper communication, context, or support. While there are a few standout staff members who clearly care (Mr. Tim & Daryl come to mind), others—particularly Ms. Tomorrow—consistently communicate in a way that feels dismissive and unnecessarily combative. There is a noticeable power imbalance, and instead of working collaboratively with clients, some staff double down on control, even when it undermines progress. When conflicts or concerns arise, especially involving other residents, the response is more about managing optics than providing resolution. It’s disappointing to see opportunities for real growth and healing missed because the culture doesn’t align with trauma-informed practices. This program could be impactful if it took accountability for these systemic issues and focused more on transparency, dignity, and client empowerment. Until then, I’d recommend approaching with caution and asking direct questions about policy, expectations, and appeal processes upfront.

Lack of Transparency Undermines Recovery Ascensa Health presents itself as a structured residential program, but in my experience, it lacks the consistency and transparency essential to effective treatment. Clients are often discharged for arbitrary, unscrupulous, and vindictive rational. Their procedural failures place clients in impossible positions and undermines their recovery efforts. Staff responsiveness was also inconsistent. While some team members were helpful like Mr. Tim, Ms. Sharon, and Ms. Tony, others--including Ms. Tomorrow--communicated in ways that felt more punitive and overtly disrespectful than supportive. And When concerns were raised about the behavior of another resident, the response was not trauma-informed or balanced. The process seemed designed more to de-escalate liability than to truly resolve client concerns. These are not isolated concerns--they reflect systemic issues. Recovery requires mutual respect, clear expectations, and accountability on all sides. Unfortunately, that was not the culture I experienced here.

Ascensa Health/St Jude was a lifesaving experience for me and many of my fellow housemates at the men’s residence. Top notch professional staff from intake, housing, counselors, trainers and medical team. Newsweek acknowledged this is one of the best dual diagnosis addiction & mental health treatment programs in the country! Recently graduated and living an amazing life thanks to the tools I learned. Will forever be thankful for giving me a fresh start on a positive & healthy lifestyle moving forward. Definitely proud to be apart of the Ascensa/St Jude family! It works if you work it! One day at a time! If you have a friend or family member with or without insurance who’s struggling with substance abuse or mental health issues, I HIGHLY recommend you utilize this program!

Rude bich…. I called for help and the lady put me on hold and hung up. Called right back and this time she hung up immediately.

The administration team and the detox staff are amazing Mrs. Brandy and her staff truly care about thier patients. Unfortunately the staff in long term and upper management mainly in mens residential only care about a paycheck. I drove 2 hours one way twice to be in line at 5am to get in. Long term staff in mens residential said I failed my drug test even after I passed at my doctors appointment by the main office. I'm a alcholic I definitely never did drugs when I was fortunate enough to get a bed for in patient. I think she was ms T and he was Russell I think. If your not court mandated without health insurance don't waste your time they will find a way to kick you out no matter how much you need the help to get sober.