Center for Discovery Plano

Life altering - amazing care and support. The team far exceeded our expectations.

I am sorry it has taken me this long to write a review. I wanted to make sure that I had the time to really write in detail how well my son did with the program at Center for Discovery and how much he connected not only with the other kids there but with the staff. It has made a huge impact on him and us. Sometimes, I felt like we were spoiled. :) This has been a long journey and especially for my son since we didn't know till much later. When the decision was made that he needed to go to a residential, I was terrified and nervous. They worked super hard with our insurance to get him in and because CFD is 3.5 hours away from us, I was very reluctant, but we knew we had to do what we had to do for the health and healing journey for our child. It was a struggle trying to find a place that accepted adolescent males. I thank God every day that CFD accepted boys. We were so scared that were not going to be able to find anything for him in the state. Thankfully, we were able with the help of CFD speaking with the insurance back and forth, he was in. At this point he and the family just wanted to get started with this program. We were all so exhausted and I was emotionally drained. When we came for his admission, the whole staff greeted us with kind hearts and smiles. Just the knowing how scared and anxious families are they knew exactly how to read the room. Everyone was so very help for the first few weeks when I would ask a bazillion questions. I was scared about the medications, scared about everything. The whole fear of the unknown. And let me tell you, Marisol, Mallory and so many more were so patient and kind with me and my fears. It is like they know what they are doing or something lol!! But seriously. I don't know what I would have done without them talking me off the ledge sometimes because of my son being far and not being able to see him but once a week, that was tough for me. And everyone has their own battles, that one was mine. My son made some friends along the way and still is in contact with them once in a while and feel that is needed during this time of healing and recovery with teens. They need a good support system. The kids there were so supportive of him like they were family and felt great knowing he had that there and I was able to sleep just a little better at night knowing that. Once he finally broke out of his shell and began to really dive deep into what he needed to do to start this process, he did amazing. CFD was there for him and us every step of the way. He came out like a champ, and I am so proud of him and everyone at CFD for doing the hard work you do. It must be so rewarding and hard at the same time, with your heart strings being pulled every which way. YOU ALL ARE HEROS! Thank you so much for everything and if anyone ever needs a residential go to Center for Discovery. Much Love!

I was here January through March, 2024. Any reviews before May 2023 are from old, irresponsible management, and under Casey (Site Manager) and Kaitlyn (Lead Therapist/Clinical Manager) everything has run much better, and patients are treated with care and individual respect. From all the other residentials I have heard of from others, this is the place to be. This eating disorder residential is like no other that I've seen or heard of. I flew in from NC, so I can't say much for other Texas residentials, but I can say that two months here was one of the most beneficial experiences I have ever had. There are eating disorder and diet technicians, who are very well trained and prepare nutritious meals by the individualized diet orders of each patient, and genuinely care about the experience and healing of the patients they are working with. The staff was one of the best parts of my stay here. They keep a watchful eye on patients, yet don't make them feel as if they are in prison. CFD Plano is definitely a home setting. Here, myself and other patients are not only medically watched and stabilized, but also learn how to plan, cook, and understand meals ourselves. I came out of CFD with a much better knowledge and mindset about eating, with the careful patience of my entire care team. Primary care teams consist of a trained therapist, psychiatrist, dietitian, and pediatrician (only adolescents at this center). Patients are also cared for by on-site nurses, day and overnight staff, and occasional external doctor visits with guardian consent, if necessary. This treatment center was my first, and I gained a well-rounded understanding of all the processes and routines. The staff is very well informing. I felt safe here. Visiting hours are every evening, and after the patient moves up in their treatment, passes to take time with family may be granted. The treatment center cares for patients 9-18, and though those who come here for care are mostly teenagers, I have personally seen how well the team responds to caring for younger children. 10/10 recommend. In my time here, I had Stephanie as my therapist and Helen Mary as my dietitian. They were the most amazing clinicians I have had to this day. Both were very patient and understanding with me, having worked in this field for years, yet pushed me at the perfect pace to make sure I was recovering at the right pace for me. There are hard times in treatment, and I felt supported in my struggle in recovery. Stephanie worked with me on my other issues, such as communication, familial relationships, and self image, as well as my eating disorder. She made me feel understood and talked to me about what she was doing and why, along with my parents. Stephanie played one of the most crucial roles in my time here, and prepared me for leaving and being on my own from day one. Defiantely my favorite therapist out of the five that I have had in treatment. My dietitian, Helen Mary (Katool) played another crucial role in my recovery. She individualizes meal sizes and food exposures to each patient, and pushed me to broaden my tolerance of food in a way that I have seen no other dietitian master. Ms. Katool showed me a different way of viewing food, and intertwined therapeutic methods and exposures into how she teaches and treats clients with nutrition. I have also seen her work well with young children. In the first few days of treatment, patients will get ten minutes of phone time every night, and will move up in allotted times throughout treatment. Phone numbers will have to be approved by guardians to call. CFD does not tube patients, and will closely monitor their health. If nutritional deficiency are low to the concern of the patient's team, the patient will be admitted to the nearest hospital. CFDP treats multiple eating disorders. My review comes from my point of anorexia nervosa, but I was also alongside those and informed of those with bulimia, BED, and ARFID, who also got individualized treatment and groups pertaining to their needs. I will add the rest in the Q&A.

My child had an excellent experience here. We sent our kiddo five states away to be in this program after extensively interviewing other programs on the east half of the nation. They did wonders for our kid. Do not hesitate to send your child here. The therapy was tremendous and nutritional education and learning to plate and make decisions about food really helped. My kid still misses and talks about res. I think that says a lot! Thank you CFD! ❤️

THANKFUL & GRATEFUL!!! We let the journey begin with the CFD in Plano with much hesitation, after reading reviews online. We are so thankful to Casey and her team, she asked me to give her a chance and I am so glad that we did! Memo is so happy and on target for her restoration and we have the team in Plano to be thankful for. God lead me and we followed. The team at CFD in Plano helped to uproot seeds in Memo that we thought were buried and gone. It's so good to see her laughing and happy again. The friends that she made will forever be in our thoughts and prayers. CFD in PLANO ROCKS!!!!

I ask all parents to please read this from a parent whose son just spent 4 weeks at the Plano house. Please read this and do not ignore all the bad reviews, as I did. Do not make the same mistake our family did in entrusting this program with our child. Our 14 year old son arrived at Center for Discovery in February 2024. We live in Arizona and traveled to Texas, as they had a spot for him ready. Immediately I was concerned about the co-ed living arrangements. I was assured that the staff was on top of everyone maintaining their distance and that many of the patients were on 24/7 watch. The first week was fine. My son's therapist was Monica, who we very much appreciated and enjoyed. We were confident he was in good hands. Two weeks into his stay we learned that our son and 14 year old girl had kissed. We wanted answers as to HOW they had the opportunity and what was being done to ensure these kids could focus on treatment and not their hormones. We were told that the techs and night team weren't able to facilitate a close enough eye on everyone and there would inevitably going to be times when they would be left alone together. But that they would try their best. Because we were so desperate for our son to recieve treatment and were happy with his progress with his therapist, we decided to keep him there and trust that CFD would keep him safe. Fast forward to March 18th, I received a phone call from my son's therapist stating that she was informed that him and another patient were rough housing with bubble wrap (when they should have been sleeping) and that the bubble wrap ended up covering the face of the other patient (who has a fear of choking). I was told that they were just playing and it harmless. I was told that they had to inform the parent of the other patient what had happened and they had an extreme concern (due to previous interactions with this parent) that this parent would get in his car, drive to the house, and potentially cause harm to my son. She asked me if I could have my friend who lives there locally could come get him immediately, as I am in Arizona. His therapist told me he was doing so well but that the house was toxic and she didn't feel like my son was safe there any longer. I asked her point blank, "Are you telling me I need to get my child from you because he's in harm's way?" She gave a resounding YES. My husband then took the phone for clarity, and after 20 minutes of him speaking with our sons therapist, it was revealed that he was being given an administrative discharge. Instead of removing the threat against my son (which seemingly is also a threat for all the other patients), they decided to discharge my son because they are fearful of the threat? It makes no sense. My friend picked my son up immediately and tool him to her house, where we had to arrange his transition home. I never received a single follow up after that. No one has called me to clarify the situation, no one has called to give us information on what follow up care they believe he needs, nothing. They failed my child. They robbed him of an opportunity to make a full recovery in that time in space. I wish I would have gone with my gut when I saw the other reviews, as I am here to state very sincerely are all also in-line with our experience. I don't doubt that CFD may have locations and teams that do an excellent job. But the Plano Corinthian house is severely lacking. I couldn't assure you that your child is safe here. I couldn't encourage anyone to put their child here. If you're looking for treatment for your son or daughter, keep looking! You'll only find set-backs here.

If I could I would’ve given this place 0 stars. I was there from November 2020 to February 2021. This place was a horrible experience and I wouldn’t wish this on my worst enemy, most of the staff where terrible, we were treated like inmates, and there was definitely some kind of abuse of power. I would always comply no matter what just so I could get out in just a few weeks but they kept me longer because of my insurance. If you have Tricare, do not go here they will keep you there longer no matter how well you have been doing. This place doesn’t prepare you for dealing with eating outside the facility and I ended up relapsing a few months after getting out. I am lactose intolerant and they would always force me to eat dairy products and take a lactaid pill afterwards (it doesn’t do anything). There was multiple people on the staff that treated us like we were inmates and didn’t see us as individuals. They were always suspicious of us no matter what we were doing and would abuse the power they had over us and treat us terribly. I was almost always accused of making myself vomit even though I can’t handle it and you would know if I did. I am also autistic and I would constantly defend myself when it would come to the textures of different foods and would express this to my therapist and the dietitian. I have many horror stories but this has already gone on long enough.

If I could give 0 stars I would. This place is traumatic, I have had nightmares for over 2 years now. Don't ever send your kid here. I was here in 2022 and I struggle from arfid, take note this is an anxiety related food disorder and not a self image related one. This place treats patients like literal prisoners! Checks, clothes checks, privileges taken. Like we did something illegal in life and we were serving time! The therapists were HORRIBLE. I struggle from a hair pulling disorder which is just a complusive disorder, the therapist took away every right I had such as; using the bathroom by myself, going on walks, and moving. They only care about your money. I moved pretty quickly with progress and they kept me till my parents insurance stopped paying, like they did with every other kid. The therapist had a whole meeting with my parents to take away my phone because they thought it was detrimental to my ed, it wasn't. It was a waste of time for my stay to have a meeting on this topic. This place gives you a whole bottle of supplements just for one small piece of food left. I got to the point where I threw up and felt sick multiple times due to the overfeeding. Kids are supposed to move! One little girl who was in there with me was yelled at constantly and kept in a wheelchair, like I get it if your health is low but kids still need some form of activity! DONT SEND ANYONE HERE!