Harris Center Southeast Community Service Center

I’ve been coming here for many years. Service is great and the employees are good at what they do.

I need transportation help

I’m a new first time patient my Case Manager Markus told me to be here at 7am in the morning for first come first serve it was just me and the next morning at 7am and one other person was here too so I waited for 1 hour and people were coming in and leaving so I asked when I will be seen they asked me if I have a an appointment I said idk my case manager Markus never told me or showed me. The ladies in the front told me it on January 30th 2026 I told them I’m not waiting for 2 whole freaking months and for me to wait here all day for someone to see me right away is not going to happen. For new patients you don’t need to wait for 2 whole months if you got to be on medication. THIS PLACE IS A JOKE Don’t COME HERE!!!!

I am extremely frustrated and disappointed with this facility. I had an appointment today and even called an hour early to let them know I would be running late. They still called me at the exact appointment time while I was only 10 minutes away to tell me they couldn’t see my daughter and rescheduled her for two weeks out. I’ve been getting the runaround for days. They even gave me the wrong information on where to go for walk-ins. I’ve now been at Texas Children’s Hospital since 11 AM, hoping and praying she can finally get the medication she urgently needs. It is heartbreaking that there are so few reliable mental-health resources for teenagers. When a child runs out of medication, there should be somewhere that can help right away. Unfortunately, this facility has not provided the support or care my daughter needs. I truly hope they do better for other families.

Im looking to transition

My spanish-speaking mother called for an appointment yesterday and they said 'No Spanish' and left it at that. Alright, but the next day she called again, incase there may have been someone else as a secretary. As she barely said 'Good morning' in Spanish, the lady spoke sternly- 'I told you yesterday no Espanol.'. My mother was trying to figure out what she was going to say next, I was about to speak for her in English before the secretary just hung up abruptly. Horrible service.

Extremely committed staff.. definitely willing to find a way to fulfill your mental health needs.. as well as preventative medicine for physical well being... I wish I knew this place existed a long time ago.. I could have prevented a lot of poor decision making consequences if I had only stayed on my medication... These people will find a way to help you ❤️

Shocking Misdiagnosis and Falsified Medical Records - A Warning to All In July of last year, I suffered a work injury. I underwent surgery in October and have been out of work for seven months, without salary or insurance. This forced period of reflection led me to address some unhealthy patterns in my life. Having a history of childhood ADHD, I sought professional help for potential diagnosis and medication to manage impulsivity and reactivity. I was referred here. My psychiatrist appointment was set for March 5, 2025, after waiting since late January. The 15-minute video call with the psychiatrist was deeply concerning. I briefly mentioned struggles with road rage due to slow drivers and a recent confrontation in a grocery store where I responded to prolonged harassment. Based on these limited interactions, I was diagnosed with "rage" and, incredibly, bipolar disorder at the age of 60, and prescribed antipsychotic medication. However, the real shock came when I reviewed the psychiatrist's notes. The information documented was entirely fabricated. The notes stated: "She has dynamic risk factors for dangerous behavior including ongoing mood symptoms, recent psychiatric hospitalization, recent incarceration, unemployment, lack of stable housing, legal problems, substance use, lack of insight." This is utterly false. I have never been hospitalized for psychiatric reasons, incarcerated, or struggled with substance abuse. I have owned my home for eight years. My unemployment is directly related to my recent surgery following a work injury. To suggest I lack insight is ironic, given the blatant inaccuracies in their records. I am writing this to warn others: meticulously review your medical records. These documents can be subpoenaed in child custody cases, by employers, or in legal proceedings. False information, like what I encountered, can have devastating consequences. When I contacted the center to request the removal of these false records, they simply removed them from the patient app. I have no doubt the records still exist within their system. Therefore, I urge everyone to be proactive and vigilant about their healthcare. Become the steward of your own medical information. Pay close attention to the clinical notes provided after each appointment. I sincerely hope this warning helps others avoid the distress and potential harm I experienced… —- They replied to this review, but you’re not able to reply back to them. I did dial that phone number and press the number six and it doesn’t exist. Pressing number six doesn’t exist. So I called back and pressed one and that person didn’t even know what I was talking about when I asked for the rights office. This is an actionable case. So I suggest that your organization get their act together.