Katy VA Clinic

I have visited this clinic twice now and I am very happy with the care I received. Dr. Salman in the Eye Clinic was very professional and quite helpful. The clinic is easy to get to and easy to navigate. Front desk personnel were are also helpful.

DO NOT GO HERE!! Any veterans will be better off just going straight downtown instead of this clinic. When their egregious incompetence inevitably fails you, ultimately you'll have to go downtown to resolve the issue and find anything that resembles accountability anyway. The most common responses I've gotten to inquiries about my care are: "That's not my job/department," or, "there's nothing I can do." It seems like the number one goal for everyone their is to pass you on to the next person.

Excellent service for our military veterans service connected disabilities whether it be rehab 2nd floor, lab 3rd floor main, x-rays, eye exams, or diabetic eye exams, & other clinics Arias ABC and D, don't forget the snack food machine in area d & drinks

My Dr provider @ VA clinic in Katy and his staff are always attentive and very helpful

I just started taking my mother here. I have found the staff to be very supportive and helpful. The wait time once you sign in to see your doctor is 20-25 minutes at the most. I have found that the doctor she has seen who has now left took his time and answered all questions. I am very happy with the care and service she has received at the Katy VA.

It's not great, but not terrible. It's free so it gets busy in the lab. Time your visits there. Appointments are not needed for many things in the lab, maybe why they don't seem to help. Again, timing; 0900 on a Monday for example, expect to wait. There needs to be better signage on the first floor, and expect to wait weeks or months to be seen. Use your app or website to verify appointments. For controlled med refills make sure to request refill two weeks out and be ready to follow up, a lot. That said, it's free, it's not a commercial / public facility: Some of this should be expected, some issues should be easy to correct, and one or two issues with specific doctors are not a reflection of the entire clinic.

It's like trying to pull a lion tooth to get get my prescription renewed. This is an ongoing issue with Katy VA. About 5 months ago I had to call the Biloxi VA to filled my meds because Katy CBOC will not renew my meds. I'm presently out of some of my meds, and I'm still having issues getting my meds filled. A total overhaul of Katy CBOC needed ASAP.

As 2025 comes to an end, I write this rivew with the upmost gratitude to the divine: I as a Black Veteran was disrespected and overlooked by a white supremacist model of Healthcare that was born of America. The same Healthcare system that experimented on Black Bodies, taught that Black people feel less pain than whites, the same system that this year pushed a pregnant Black woman away from the hospital and she had he baby in the car are but a few examples of this medical system. For years I would try to communicate my issues to VA doctors only to see them ignore real life problems I experienced. For the sake of transparency I will state that I am a Black Veteran with PTSD, I was experiencing issues with unexplained hairloss, and Sadly in trying to work with the chain of command in the Houston VA, I was repeatedly ignored. After being lied on by the head of the Richmond, Sugarland, and Katy Outpatient Clinic, I made the decision to leave the country to take better care of myself. In truth, what led this director lying on me and essentially having a Black man policed for Healthcare began when a doctor in the Sugarland Outpatient clinic made medical decisions for me without seeing me. This director thought me saying "God will take care of you" was in somehow threatening their livelihood and essentially their was a lie told that I wanted to "hurt the Indian doctors ". All of this is a lie. I am a Black man approaching 40 and I come from a family that has a history of Cancer. I thought I could be proactive with the VA and I was wrong. I even had a doctor that is Black deny tests that I requested because I knew something was not right with me. Essentially I refuse to be seen for Healthcare like I am a criminal and I make the drive all the way to New Orleans where I know I will be treated with dignity. I then decide that it is imperative I move out of the country to get the Healthcare I need and I am grateful for the fact I a citizen of Portugal. The Portuguese doctors that examined me discovered I have asthma after thoroughly examining me. I was given all of the tools I needed to start taking care of my health holistically and the VA failed to truly see me as someone needing care, they saw me as a number. This is the same system that denied me Community Care when I wanted to find doctors that would actually listen. In essence, I will repeat what I said; God will take care of you like God has truly taken care of me. God indeed sees EVERYTHING and no one can escape God or divine judgement/retribution. Everything that is happening to VA Healthcare now is because at the core they do not care for patients, the Veterans they claim is an honor to serve. The very Veterans they disrespected/ disrespect can not stand up and uphold a system this horrible. I heard a Marine once tell me, "they only honor the service of the dead" and that was my early wake up call to see O was not the only one going through it in this system. I am blessed to be in Portugal and taking care of my health. The VA could learn from the Portuguese.