NeuroDiagnostic Institute

Just left there as a patient for last 3 months staff was horrible sa we’re always in the phones and sleeping on the job . They continued to allow hostile situations to continue without redirecting the patients. Very unsafe and scary I hope no one is ever sent here again

i was a former patient there and they are not a good place at all they are abusive and i just got worse being there they placed me on to many medications and they said a faked passing out and going unconsious this place needs to be shut down and please anybody do not go there or do not let your loved ones go there

The staff is terrible in this place. Read all review ant take them serious before getting yourself or anyone else help in this facility. Much like everything else in Indiana, it’s it’s remarkably sad and pathetic. Options is being shut down and so should NDI.

NDI by far is one of the places in Indiana that you could send your child if you want them to genuinely get better and not worry about them possibly being unsafe. The facility itself is VERY clean, and each resident has their own room, the unit is very spacious, not claustrophobic like many other facilities. The techs are some of the nicest staff out there, as well as the unit director, case managers, therapists, nurses, and psychologists. When your child first gets admitted they will get to meet the unit director and a tech that will be working on their unit, they aren't just dropped off on the unit not knowing anyone. Then throughout the next few days they will meet everyone apart of their care team, making them feel apart of their treatment. The unit is never understaffed, and backup techs can ALWAYS be called they do a great job of preventing patients from harming themselves or others. Safety is one of their top priorities. Another great thing is that they GENUINELY want your child to get better, they aren't just a file. They have different phases, so your child will feel validated for their progress in treatment. So if you are looking into getting your child help for severe mental health challenges NDI would be a great fit. This is coming from someone who was formly a patient at NDI. (PS Amy if you see this, you helped me so many other patients, thank you for always going the extra mile. ❤️)

It took me 3 days of calling them just to get them to answer the phone. Not even the receptionist would answer. Then another 2 days until I was able to get a Zoom meeting with the doctors. They said she was doing well and the hostility episodes were better so I called her. They were wrong. She hasn't been helped at all. I think they it's a terrible place and they are not helping the patients. The sooner they get investigated by the Indiana AG the better. Don't send your loved ones here, it's not a good place. And they still don't answer the phone..... Update: they are discharging Jean Monday. In a way I will just be glad to get her out of there, but I don't know what I will be getting back. Better or worse, I guess we will find out Monday... If at all possible, DO NOT send your loved one here.

Hi there. I am a former patient on the adolescent unit. I will give you a tiny bit of my background of my stay NDI so you know that I have no reason to “lash out” on any staff besides what I am going to tell you. I have had 0 restraints (holds), behavioral issues, I participated in group activities, i went to therapy, over all i complied with my whole treatment. I moved to the last level in august, i got there in June, there are 4 levels. Anyway, we the girls adolescent unit were separated into 2. 6 east (formerly 3 west.) and 3 south. While I was in 3 west, I heard staff talk about patient, they even talked about them to me. They talked down about my family, specifically my mom. They found interest of behaviors of other patients. I did not eat the food there. I loss weight while being there. I advocated for myself to have a different meal plan (ensure at every meal.) They said they only give it at one meal, I later found out that they can give it to me at every meal. The staff called a patient ‘inverted’ because of her butt. The UD, (unit director.) did nothing to help support us with these staff. We wrote grievances, to her. Absolutely nothing was done about it… according to staff. I earned a total of 3 credits while being there. I also found that one of the groups, were centered around politics a lot. I told them, about peers threatening, and bullying other patients, me included. They did nothing about it. They had things they could have done. The food there was the worst hospital food i have ever had. I was there for 4 months. I have had 12 other hospital stays. This is the worse one. Now, not all aspects of NDI were bad. Some staff, they did take real good care of us. They brought us hygiene stuff, they brought us food, and everything. They taught us everything we do need to know. To me there was 2 on 3 south. They taught me how to be brave, and embrace who i am. They loved me in ways that changed me, and the person I am today. That is what i took with me. If they seen this they would know who they are. They gave this review an extra star. If they didn’t work there or weren’t who they are to me. It would be 1 stars.

This review is on behalf of my partner. Without discussing too much of her business, the Neuro Diagnostic Institute was the first location to actually provide actionable behavioral therapy and take her concerns seriously, providing competent and trained support to deal with legitimately life-threatening mental health issues. About a year after her first stay, we are considering admitting her again. I saw that the reviews did not reflect her first experience and wanted to let any individuals reading them know that, at least in our experience, the care here was great. I wouldn't say she "loved" it, but I'm not sure how much one can love inpatient care when battling mental health concerns. She felt safe, cared for, listened to, and ultimately trusts them enough to willingly re-admit.

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