ViewPoint Center

The worst place to ever go, I was there for 7 months and the horrific experience I saw was unacceptable. When I was there I saw them hit, punch and abuse another kids, I saw them almost kill a kid. I hated it there and I have so much more ptsd from that place and never want anyone else to go there.

My Experience at ViewPoint Center in Utah It’s been three months since I left ViewPoint Center in Utah, and I’m still dealing with the emotional and physical trauma they caused. I don’t share this lightly but I need to speak out. If you're a parent thinking about sending your child here, *please listen to me first.* ViewPoint claimed to be a place for healing. Instead, it became a nightmare I’ll never forget. From the start, the environment was abusive. Staff put me in holds for no reason at all. I wasn’t violent or a danger they just used force as control. I was dragged across the floor on my back, leaving me bruised and sore. I still feel pain in my back three months later. I still carry the physical marks. They took away our basic rights forks and knives were confiscated, as if we weren’t even human. One staff member, Dez, stood out as particularly cruel. She told me to my face that she didn’t care if I died, and that I was never going home. She hoped I’d be locked away until I was 30. She *enjoyed* hurting kids. Her long nails would dig into my skin during holds, and she’d laugh at my scars from a previous accident. When I left the facility, she actually threw a party to celebrate my absence. Dez also confiscated my bracelet that my aunt got me, my makeup pouches and an earring, never found. She is a sick person, she needs a program for herself, the stuff she shared with me, I can’t even. Then told me I won’t make anything of myself. We were there for a reason to get better and she wants to make us feel worse. Other staff were just as unprofessional. One had a criminal background and was still working there. Some openly talked about why other patients were admitted completely violating privacy. One staff member even showed my home address to other kids after I received a package. That’s not just unprofessional it’s dangerous. I remember asking for a snack once, and being told, “This isn’t your house.” When I was in the shower, Dez turned the water off on me. On my birthday, even though I had good behavior, my parents weren’t allowed to visit. They didn’t even know what was really going on behind the closed doors. They had something called the "Time Out Room." If you so much as talked back, they’d drag you in there. Cooper and Dez once held my hands behind my back and twisted my wrists. It wasn’t restraint it was punishment. I thought my wrist was broken I kept telling them to stop and they wouldn’t. I wasn’t in danger it’s not like they had to, they are sick people and enjoy hurting children. Staff threatened me constantly, saying I’d be in treatment forever. This was supposed to be a place for help, but it was built on fear and control. There were a couple of staff members who treated me with kindness Mykahla, Chelsi, Tom and Brandon, I’ll always remember that. But they were the exception, not the rule. I also loved the nurses all of them were so nice to me, I wish they were the staff. Tom went out of his way for me and spend his time sewing my clothes if I had a hole, and adding a bunch of songs of my mp3 player. Now I’m out, but the trauma stays with me. I have nightmares. I’m in therapy trying to recover from the fear, humiliation, and pain. ViewPoint didn’t help me they harmed me. To any parent reading this: **do not send your child to ViewPoint.** I wouldn’t send my worst enemy there. This place breaks people. I survived, but I’ll be healing for a long time. I’m so grateful that I’m out of there and reunited with my family cherishing every single day. They called the bruises they made on patients viewpoint tattoos. I don’t think any kid deserves this amount of torture. Please parents don’t send your kids here!! Abuse after abuse!!!! Places like this need to be shut down!! Parents think there helping there kid sending them here. They don’t know actually goes on ABUSE physically and mentally. Dragging me and other patients like we were nothing. Some of the staff have kids. I hope they don’t abuse their own kids like they did to us. Shame on them!!

As a mother who made the awful mistake of sending my daughter here, don’t do it. Viewpoint is awful with terrible staff and full of neglect. my heart feels heavy every day for what I put my daughter thru. The staff will lie straight to your face about what goes on there and when I found out I was so disheartened. This place needs to be shut down.

The staff here is terrible. I was sexually assaulted and had to deal with a DCF case after the fact. They will physically restrain you for the smallest things DO NOT SEND UR KID HERE. 2 years later im still dealing with emotional trauma.

this is one of the worst places you could send a mentally ill child. they put their hands on you and staff will drag kids to a isolated room which they lock them in for hours with no food or water or comfort. there were children under the age of 9 being treated like this, they are much harder on the teens. staff does not care about the kids and the majority of them will just sit on their phone in the corner. one of the leads makes it her personality on tiktok. So many hypa violations were broken by staff members, sharing personal things about clients to other clients as if they were friends or gossiping. everyone in my group was traumatized from the treatment. i was lied to and said i only had to be there for 3 weeks, i did everything accordingly and i followed all the rules only to be forced to stay 8 weeks. they do not provide any useful therapy or sessions, they treat it like a troubled teen industry instead of a mental health treatment center. i still have contact with the peers i met in there last year, and each of us are equally still as traumatized. i don’t know how this place is still around.

If you are a parent reading this DO NOT SEND YOUR CHILD HERE. This place was horrible. I went there in 2023 but from the reviews it seems that nothing has really gotten better. There were 2 really good staff members and the rest were unhelpful and horrible. I was bullied by the other patients and the staff did almost nothing about it. I self harmed and no one noticed. My therapist was completely unhelpful, I went there for an evaluation and I learned nothing new and all this place did was cause me more trauma.

This is an extremely well run facility, where my child was well-cared for and very safe.

It was - to say the least - the most difficult decision we ever made to send our son across the country and at great expense. But we knew, that if it worked, we would have a blueprint on our kid that would hopefully help us in selecting more appropriate placements going forward. I cannot say enough about the ViewPoint team. They did just that. They gave a level of insight into our son that was radically different and we used this, along with our education consultant, to set up a different checklist for schools we looked at. Amazing communication, kind and caring staff, knowledgeable experts and a spotless experience from start to finish. We are FOREVER grateful to this special place.